Privacy Policy

Last updated on 23 December 2023

1. Introduction

PenPod, a service operated by Seven Solstice, values the privacy of its users and is committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information when you use PenPod.

Our service, PenPod, offers a unique integration with Notion, enabling users to write in Notion and seamlessly publish their content on various blog platforms such as WordPress. As we provide this service, we collect and process information in various ways. This Privacy Policy aims to inform you about how we handle your personal data and your privacy rights.

We encourage you to read this Privacy Policy carefully. By using PenPod, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about our use of your personal information, please contact us at support@penpod.so.

2. Information Collection

What Data We Collect

In order to provide and improve PenPod, we collect various types of information, which can include:
  • Personal Information: This may include your name, email address, and other contact details that you provide when creating an account or using our services.
  • Usage Data: Information on how you access and use PenPod, such as your interaction with our service, page views, and other similar data.
  • Integration Data: When you integrate PenPod with Notion and other blog platforms, we may receive information related to these integrations to facilitate the service.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

How We Collect Your Data

  • Directly From You: Most of the data we collect, such as personal information, is provided directly by you when you use our services.
  • Automatically Through Your Use of PenPod: As you use our service, we automatically collect usage data and information collected by cookies and similar technologies.
  • From Third-Party Integrations: We may receive information from Notion, WordPress, and other platforms you connect with PenPod.

This information is essential for delivering the services and functionalities you expect from PenPod and for improving your user experience.

3. Information Use

Purpose of Data Utilization

The data we collect serves various purposes:
  • To Provide and Maintain Our Service: Using the information to operate and maintain PenPod effectively, including registering your account and managing your interactions with the service.
  • To Improve Our Service: We use feedback, usage data, and other information to enhance the functionality and user experience of PenPod.
  • For Customer Support: Your information helps us respond to your customer service requests and support needs more efficiently.
  • For Communication: We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
  • To Ensure Security: We use the information for security purposes, to monitor for and prevent fraudulent activity, and to ensure our terms, conditions, and policies are being followed.

We will not use or share your information with anyone except as described in this Privacy Policy.

4. Information Sharing and Disclosure

How We Share Your Information

We understand the importance of keeping your information confidential. However, there are certain circumstances under which we may share your data:
  • With Service Providers: We may share your information with third-party service providers to monitor and analyze the use of our service, to show advertisements to you to help support and maintain our service, or to assist us in analyzing how our service is used.
  • For Business Transfers: If PenPod, Seven Solstice, or substantially all of its assets are acquired by a third party, user information may be one of the transferred assets.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Consent: By using PenPod, you consent to the sharing of your information as described in this section.

5. Cookies and Tracking Technologies

Use of Cookies

  • What are Cookies: Cookies are small files stored on your device (computer or mobile device) which help us improve your experience on our service.
  • Purpose of Cookies: Cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
  • Control Cookies: Most web browsers allow some control of most cookies through the browser settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Other Tracking Technologies

In addition to cookies, we may use other tracking technologies like beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

6. Data Security

Protecting Your Information

  • Security Measures: We take the security of your data very seriously. PenPod implements a variety of security measures to maintain the safety of your personal information. This includes using industry-standard encryption and security protocols to ensure data transmitted and stored on our systems is protected against unauthorized access.
  • Risk of Data Transmission: However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Role in Protecting Your Data

  • Account Security: You are responsible for safeguarding the password that you use to access our service and for any activities or actions under your password. We encourage using a strong password and keeping it confidential.

7. User Rights and Choices

Your Privacy Rights

As a PenPod user, you have certain rights regarding your personal information:
  • Access and Update: You have the right to access and update your personal information that PenPod holds. Most of this can be done through your user account settings.
  • Deletion: You have the right to request the deletion of your personal information that we hold, subject to certain exceptions prescribed by law.
  • Opt-Out of Communications: You may opt-out of receiving marketing or promotional communications from us by following the unsubscribe link or instructions provided in any such communication.
  • Data Portability: Where applicable, you have the right to be provided with a copy of the personal information we have on you in a structured, machine-readable, and commonly used format.

Exercising Your Rights

There are a few ways to execise any of these rights:
  • Via PenPod Services: In addition to contacting us directly, you can exercise certain rights through features provided within the PenPod services. Our dashboard includes tools for you to access, update, or delete your personal information directly. Also, in our Electronic Direct Mail (EDMs), you will find options to manage your communication preferences and exercise your opt-out rights.
  • Contact Us Directly: To exercise any rights not available through the PenPod dashboard or EDMs, please contact us at support@penpod.so. We will respond to your request in accordance with applicable law.

8. International Data Transfers

Handling of Data Across Borders

As a PenPod user, you have certain rights regarding your personal information:
  • Transfer of Your Information: Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
  • Consent to Transfer: If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Safeguarding International Transfers

  • Protective Measures: PenPod will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We implement safeguards to ensure an adequate level of data protection, irrespective of the country to which your data is transferred.
  • Compliance with Laws: We will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you are located.

9. Children's Privacy

Protection of Children's Information

  • Age Limitation: PenPod is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are under 18, please do not use our service or provide any personal information to us.
  • Parental Notice: If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

Parental Control

  • Parental Involvement: Parents or guardians who believe that PenPod might have any information from or about a child under the age of 18 can submit inquiries to support@penpod.so for review and potential removal of such information.

10. Changes to the Privacy Policy

Policy Updates and Revisions

  • Regular Review: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  • Notification of Changes: We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
  • Your Responsibility: It is your responsibility to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Continued Use After Changes

  • Acceptance of Changes: Your continued use of PenPod after any modification to our Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

11. Contact Information

Reach Out to Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please do not hesitate to contact us:
  • Email: You can reach us at support@penpod.so for any inquiries or concerns regarding your privacy.
  • Mailing Address: For formal communication or legal notices, you may also contact us at our registered mailing address, which will be provided upon request via email.

Feedback and Suggestions

  • Open Door Policy: We welcome your feedback and suggestions about our Privacy Policy. If you believe that PenPod has not adhered to this policy, please contact us. We will endeavor to promptly correct any problem.